Privacy Policy

This Privacy Policy explains how Rackstor UK Ltd (“we”, “us”, “our”) collects, uses and protects your information when you visit this website or contact us about pallet racking inspections. Rackstor UK Ltd is the parent company operating from www.rackstor.co.uk.

Who we are

Rackstor UK Ltd, a company registered in England and Wales. Contact: office@rackstor.co.uk · 0800 6546955.

What data we collect

• Contact details you provide (name, company, email, phone, site address).
• Enquiry content you send via email or our contact form.
• Basic technical data (IP, browser, pages visited) for security and analytics.

How we use your data

• To respond to enquiries and provide quotations.
• To deliver inspection services and reports.
• To meet our legal and regulatory obligations.

Lawful basis (UK GDPR)

We process personal data on the basis of legitimate interest, contract performance, and consent where required.

Data sharing

We do not sell your data. We may share with vetted processors (email, hosting) under appropriate agreements.

Retention

Enquiry data is retained for up to 24 months. Customer records are retained for 7 years for tax/legal compliance.

Your rights

You have the right to access, rectify, erase, restrict or object to processing of your data, and to lodge a complaint with the ICO (ico.org.uk).

Cookies

This site uses only essential cookies required for the site to function. We do not use advertising or third-party tracking cookies.

Contact

Questions? Email office@rackstor.co.uk.